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Free Candle Warming Lamp with first HMB Fragrance Flight!* FREELAMP

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FAQ

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Hummingbird Fragrance Flights

Can I reorder my Signature Scent?

Yes. Once you create a Signature Scent you love, you can order custom flameless candles or wax melts using your blend again. It’s a beautiful way to keep enjoying your scent or share it with family and friends.

Do I need to be “good at fragrance” to create a blend?

Not at all. There are no wrong answers here.

The Fragrance Flight was created to feel thoughtful, creative, and fun—not intimidating. You can follow your memories, your mood, your favorite fragrance families, or simply what smells good to you in the moment. The best blend is the one that feels most like you.

How does the Fragrance Flight work?

Start by melting each of your three large heart scents individually in the blending tins so you can get to know them on their own. Then, use the smaller melts to mix and match different combinations until you find a blend that feels just right.

Write down your favorites on your blend card as you go. When you discover the one you love most, scan the QR code on your card and send us your custom formula. We’ll hand-pour your Signature Scent into a flameless candle or wax melts and ship it to you separately.

Is the custom candle or wax melt set included?

Yes. One custom flameless candle or wax melt set hand-poured with your Signature Scent is included with your Hummingbird Fragrance Flight and will be shipped separately after you submit your formula.

What are “heart scents”?

Your heart scents are the three main fragrances you choose for your Hummingbird Fragrance Flight. They become the foundation of your Signature Scent and are meant to reflect meaningful memories, favorite places, special people, or simply scents you naturally love.

What are the five complementary blending melts?

The five complementary blending melts are additional scents chosen to mix beautifully with your heart scents. They give you more room to play, soften, brighten, sweeten, ground, or completely transform your custom fragrance.

What comes with a Hummingbird Fragrance Flight?

Each Hummingbird Fragrance Flight includes:

  • Three heart fragrances poured into large melts
  • Fifteen smaller melts of your heart scents for blending
  • Five complementary blending melts
  • Three aluminum blending tins
  • One candle vessel
  • A blend card and personalized pencil for taking notes
  • One custom flameless candle or wax melts hand-poured with your Signature Scent and shipped separately

A candle warming lamp is required but not automatically included unless noted in a specific bundle or promotion.

What do I do once I find my favorite blend?

Once you find your favorite blend, scan the QR code on your blend card and submit your Signature Scent formula. We’ll use that formula to hand-pour your custom flameless candle or wax melts.

What is a Hummingbird Fragrance Flight?

The Hummingbird Fragrance Flight is our signature scent experience, thoughtfully designed to help you explore fragrance in a more personal and meaningful way.

Each Flight invites you to experience individual scents, experiment with custom blends, and create your own Signature Scent. Once you find a blend you love, you’ll send us your formula and we’ll hand-pour it into a custom flameless candle or wax melts for you to enjoy at home or gift to someone special.

What is the “Surprise Me” option?

If you choose the “Surprise Me” option, we’ll select five complementary blending melts for you based on the heart scents you chose. It is a great option if you want a little guidance or simply love the idea of discovering unexpected scent combinations.

Candle Warming Lamps + Use

Can I use my melts in a traditional wax warmer?

We recommend a lamp-style warmer for the best HMB experience, especially when using your blending tins and flameless candles. Always use an approved warming device and follow the manufacturer’s safety instructions.

Do I need a candle warming lamp?

Yes. All HMB products are flameless, so a candle warming lamp is essential for enjoying your Fragrance Flight, wax melts, and flameless candles.

How do I use the blending tins?

Place your chosen melt or melts into one of the aluminum blending tins, then place the tin under your candle warming lamp. Once melted, enjoy the fragrance and take notes on what you like, what you would change, and which combinations you want to revisit.

Allow the tin and wax to cool before handling or switching scents.

Is a candle warming lamp included?

A candle warming lamp is not automatically included with every Fragrance Flight unless it is part of a specific bundle or promotion. Candle warming lamps are available to purchase on our website, or you can use a lamp-style warmer you already own.

Why flameless?

Flameless fragrance allows you to enjoy beautiful scents without lighting a wick. It creates a softer, cleaner, more intentional scent experience and makes it easier to experiment with blends in your tins.

Custom Orders

Can I create a Signature Scent for someone else?

Absolutely. Many customers build Fragrance Flights around memories they share with someone they love. You can choose scents inspired by a wedding, favorite vacation, childhood home, holiday tradition, meaningful place, or even a person’s favorite flowers, foods, or seasons.

Can I request a very specific custom gift?

Yes. If you have a special memory, occasion, scent story, or custom gift idea in mind, we would love to hear about it. Please reach out with as much detail as possible, including the occasion, recipient, scent preferences, timeline, and any meaningful memories or places you would like us to consider.

Gifting

Can I add a gift note or photo?

Yes. You can add a personal note and framed photo to make your gift even more thoughtful.

Can I send a Fragrance Flight as a gift?

Yes. Hummingbird Fragrance Flights were designed with meaningful gifting in mind. They are a beautiful way to tell someone, “I remember,” through scents inspired by shared memories, favorite places, or special moments.

Can the recipient create their own Signature Scent?

Yes. The recipient can explore the scents, create their own custom blend, and submit their formula when they are ready. We’ll then hand-pour their Signature Scent into a flameless candle or wax melts.

Do you offer gift cards?

Yes. Gift cards are available and make a wonderful option if you want your recipient to choose the scents that feel most meaningful to them.

Mission + Giveback

Do you donate to the Alzheimer’s Association?

Yes. We donate $5 from every Hummingbird Fragrance Flight to the Alzheimer’s Association in support of research and care for families touched by memory loss.

What is olfactory enrichment?

Olfactory enrichment is the practice of intentionally engaging your sense of smell. Our Fragrance Flights were inspired by scent science and designed to encourage a more mindful relationship with fragrance, memory, and connection.

Where can I learn more about scent and memory?

Visit The Journal on our website to explore more about scent science, olfactory enrichment, memory, and the inspiration behind HMB Candles.

Why is memory such a big part of HMB Candles?

HMB Candles was created from a love of preserving meaningful moments and the belief that scent has a beautiful way of connecting us to memory, emotion, and the people we love.

Mix & Melt Flights

Do I have to start with a Fragrance Flight?

No. You can shop wax melts, flameless candles, vessels, gift cards, and other custom products à la carte. A Fragrance Flight is simply the best place to start if you want the full HMB experience.

What is a Mix & Melt Flight?

The Mix & Melt Flight is a smaller, more playful version of our signature Fragrance Flight. You choose your vessel, handpick 10 individual wax melts, and experiment with blending them at home to create a custom scent of your own.

Once you find a combination you love, you can send us your formula and we’ll hand-pour it into a flameless candle or wax melts for you to enjoy or gift.

What is the difference between a Hummingbird Fragrance Flight and a Mix & Melt Flight?

The Hummingbird Fragrance Flight is our full signature experience, built around three heart scents, complementary blending melts, guided blending, and one included custom pour.

The Mix & Melt Flight is a more flexible, casual way to explore scent. You choose 10 melts, mix and match at home, and create a blend that feels uniquely yours.

Scent Strength + Ingredients

Are your fragrances safe?

We use high-quality fragrance oils that are 100% phthalate-free, vegan, and cruelty-free, so you can enjoy scent beautifully and thoughtfully.

How long do the melts last?

Longevity varies based on the scent, amount of wax used, warming time, and warming lamp. For best results, warm your melts until the scent begins to fade, then replace with a fresh melt or new blend.

How strong are the scents?

Scent strength can vary depending on the fragrance, room size, airflow, warming lamp, and personal preference. Some scents are naturally soft and cozy, while others are brighter, richer, or more noticeable.

What if I am sensitive to strong scents?

If you are sensitive to fragrance, start with shorter warming sessions and smaller amounts of wax. Some products may also offer a subtle scent option when available.

What kind of wax do you use?

Our products are made with an all-natural custom wax blend designed for flameless fragrance and scent performance.

Shipping + Orders

Do you accept returns?

Because our products are handmade and often customized, we typically do not accept returns or offer refunds. However, we want you to love your HMB experience, so if something is not quite right with your order, please contact us and we’ll do what we can to make it right.

How long will my order take to ship?

All HMB products are handmade to order and carefully cured before shipping. Wax Melts and Fragrance Flights typically ship within 5–7 business days, while Flameless Candles may take up to two weeks.

Why does my custom candle ship separately?

Your custom flameless candle or wax melts are poured after you submit your Signature Scent formula. Because they are made just for you, they require additional time to hand-pour, cure, and prepare for shipping.

Will my product look exactly like the photo?

Because many decorative elements are sourced from nature, flowers, shells, botanicals, and other accents may vary. Each piece is one-of-a-kind, which is part of what makes it special.